Terms and Conditions & Policies

No refunds on ANY items. Always read Terms & Conditions.

Physical Shop end purchases(Cups/Shirts/Tumblers/Stickers etc)

I am a "Made To Order" shop. Orders are processed once payment is received.

Turnaround time is always 7-21 business days before shipping, unless it's a 'ready to ship' item which is the next BUSINESS day. Processing is on business days Monday-Friday. Weekends, Holidays and Vacation days are not processing days. This can change depending on the seasons. Please follow my instagram or facebook for pinned dates of my shop being unavailable.

All orders $10 & up are required to sign for their packages. If your package goes missing or is not delivered, I do have to file a report with USPS which can take a few days/weeks to resolve on their end. GPS will be requested from USPS deliveries in these instances. If you wait longer than 30 days after shipping to resolve a missing packages, damages from usps/ups/fedex or any issues from shipping, I will not be able to correct/report anything with shipper. These issues do have to be resolved first before any action is taken.

No reselling shirts, cups,mugs,tumblers as your own. Wholesale stickers are okay.

If you are looking for care instructions please click here

Digital Purchases Policy:

✔️*You are legally bound by these terms once downloaded.
✔️*There are NO REFUNDS for ANY digital files(PNG'S or SVG files)
✔️*All image rights are to Otty's Creations LLC

What you're allowed to do with my Png's & Svg's:
✔️Create Unlimited physical end products (Cups/Shirts/Stickers/Decals)
✔️Sell them as transfers, and you MUST purchase a Commercial License

OTTY'S CREATIONS is NOT responsible for what you sale in YOUR shop with any of the digitals purchased off www.ottyscreations.com

What you're NOT allowed to do with my Png's & Svg's:
🚫Reselling, sharing, redistributing for profit, or giving away as a gift.
🚫Posting in crafting, or image dump groups (Groups are CLOSELY monitored)
🚫Sell it within a NEW design. For example, "Tumbler Wraps".
🚫Give it away as a MODIFIED DESIGN for free, OR profit.
🚫If you are using the image itself to advertise TRANSFERS please WATERMARK the image itself to prevent theft of my my files.*
🚫NO POD sites (No 3rd party printing) Must be in home shops/prints. Print on demand can be very harmful to small art shops like myself. 

🚫Please do not use any of my images in any part of your logo or branding.

🚫No clipart usage allowed

🚫No OVERSEAS vendors(7/19/23 )Unfortunately, many OSV's do not protect small artists, and choose to sell as their own to bigger manufacturers and sell to big companies where I do not earn what we respectfully would.

Please watermark whenever using any of my designs for your shop end products on cups, shirts, transfers ETC.

Free watermarks & policy reminder inserts here

 

📌If you aren't able to download your files, please reach out.
I have moved my shop to Shopify as of 10/1/22, if you never downloaded your files from your emails prior to this date, you will need to show proof of purchase with a screenshot of purchase, send me your email you purchased with & order number. Links will NOT work with old purchases prior to that date from Big cartel/Pulley.